Shipping policy
Shipping Policy
Last updated: July 2026
Overview
At SoundSwift, we ship electronics and gadgets worldwide. All orders are fulfilled through our trusted suppliers.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Times
Delivery times vary by destination:
- South Africa: 10–20 business days
- Africa (other countries): 12–25 business days
- Rest of the World: 10–25 business days
- Express Shipping: 7–12 business days (where available)
These are estimates and may vary due to customs clearance, public holidays, or supplier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.
Customs & Import Duties
International orders may be subject to customs inspection, duties, and taxes imposed by the destination country. SoundSwift is not responsible for customs delays or additional charges. These fees are the responsibility of the customer — please check with your local customs authority before ordering.
Delivery Issues
If your order hasn't arrived within the estimated timeframe, contact us at [your email address] with your order number and we'll investigate promptly.
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